Me han estado queriendo cobrar 399 mxn por un plan premium, sabiendo que ya cancele con anterioridad y pague la cuota de cancelación

Question

Me han estado queriendo cobrar 399 mxn por un plan premium, sabiendo que ya cancele con anterioridad y pague la cuota de cancelación correspondiente, hable con uno de sus asistentes y sigue llegandone la factura de intento de cobro, exigo que se borre todos mis datos y tarjetas anexas a adobe

ShivangiGupta · Answer

Hi ​@natural_connoisseur5054,The Acrobat Pro trial subscription you started has already been canceled, and there was no charge for that subscription. You can also review the transaction history on your payment card to verify this.If you do see a charge on your statement, please share the details with us, and we'll be happy to help you look into it further.Thanks for reaching out, and we hope this clears things up.^Shivangi

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