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July 23, 2022
Question

mein Fotoabo läuft noch wird aber nicht angezeigt

  • July 23, 2022
  • 1 reply
  • 176 views

mein Fotoabo läuft noch wird aber nicht angezeigt, außerdem finde ich keine Möglichkeit, mit dem Support verbunden zu werden.

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1 reply

Community Expert
July 23, 2022

Hi @25361684,

Try the steps mentioned in the following link
https://helpx.adobe.com/hk_en/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html
If it doesn't work, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan
July 23, 2022
Thank you, Maman, but it did not help.

Luckily I fond the Adobe Germany's tel number.

Joerg
Known Participant
July 31, 2022

After I had tried out many other things for nearly an hour, luckily I fond  Adobe Germany's tel number. Why, guys and gals of Adobe, don't you put it on the official support side or set a link? Maybe you'll win the most stinking pot for bad service.

The guy at the phone was friendly and could help me, at last.