Membership continues despite cancellation of Adobe membership

Forum|Forum|1 year ago
July 28, 2024
2 replies
143 views

Hello, I canceled the membership of the account 3 or 4 months ago and paid the withdrawal fee, but they are still trying to withdraw money from my account and my membership continues, I cannot contact Adobe, e-mail addresses etc. no what can i do

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kglad

Community Expert

and to others, after thinking you've cancelled, check your account (https://account.adobe.com) to confirm the subscription's actually registered.

Kanikas

Legend

Hi, we're here to help you.

I see you have an active Creative Cloud subscription under the same ID as with this community. The subscription has not been cancelled. If you wish to cancel the susbcription, please see the steps here: https://adobe.ly/3LEBVMy. Hope this helps.

Feel free to reply back if you have any other questions.

Thanks

^KS

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