Membership removed

Try the steps mentioned in the following link
https://helpx.adobe.com/hk_en/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html
If it doesn't work, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

Hi there,

Sorry to hear about your experience. We'd recommend connecting with Adobe Customer Support for account and billing related queries. Please click on the chat icon at the bottom of the page to begin the conversation. Team here will be happy to assist you.

Regards,

Ashutosh

Hi Lieven,

we had the same thing but with someone who was logged in with a personal account, while she had InDesign under a business account. It took me a while to get wise to it because she used the trial option first and only complained when the days were up. The trick was to log out of CC, log back in, and select the right profile, maybe you'll find that option as well?

Fingers crossed 🙂

Tieke