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Participant
November 29, 2022
Question

messaggio di licenze

  • November 29, 2022
  • 2 replies
  • 605 views

Buongiorno, photoshop mi da questo messaggio. Il numero massimo di licenze è stato probabilmente raggiunto. Contatta l’amministratore di sistema.

Ma è stato installato in un solo dispositivo

 

This topic has been closed for replies.

2 replies

Legend
November 29, 2022

Hi @Elvira27348622ifp8 ,

 

Sorry for the inconvenience caused; please follow the steps below and you would be able to remove any extra devices if signed in.

 

 

2)Under the Activated devices section, select Deactivate to deactivate the device.

 

For more information regarding the removal of devices from the activated devices section, click here.

 
Hope this helps!
Charles Samuel

 

Participant
November 29, 2022
Hi,
I haven't the device active, but I can't use the photoshop
Can I have a problem with licence?
look in attach my payment
Thanks a lot
Best Regards
Elvira
kglad
Community Expert
Community Expert
November 29, 2022

contact the plan administrator 

 

if you're the administrator open the support tab on your admin console > start chat or start case or request expert session.

 

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

Participant
November 29, 2022

non mi fa accedere, eppure sono amministratore del piano e il contratto scade il 1 aprile

kglad
Community Expert
Community Expert
November 29, 2022

again, use your support tab