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Participant
September 6, 2025
Question

mi cuenta creative cloud falla

  • September 6, 2025
  • 2 replies
  • 216 views

hola, he intentado acceder a photoshop hoy con una cuenta de creative cloud hasta enero de 2026 y me dice que mi cuenta ha expirado, el bot me dice que no hay ningun agente disponible os ha pasado a alguno?

2 replies

kglad
Community Expert
Community Expert
September 6, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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kglad
Community Expert
Community Expert
September 6, 2025

check your account, https://account.adobe.com

what's it show?

eg, any payment problems,?
more than one subscription?
only the plan(s) you want?

Participant
September 6, 2025

Participant
September 6, 2025

eso es lo que dice y está pagado hasta enero