Mi reembolso no se ve reflejado y no sé dónde contactar.

Thanks for posting, ​@Clever_Canvas8dbb.

My apologies for any confusion in managing your recent subscriptions, and I am sorry you did not find more value in our offerings.

I looked over the subscriptions associated with your account and can give you some clarification.

The Creative Cloud Pro plan was started and canceled on August 10. Because the cancellation occurred within the applicable refund period, the refund is being processed automatically. Please allow up to 14 days for the refund to appear on your original payment method.

The Adobe Stock subscription was started on August 10 and canceled on August 11. However, there was a payment failure for that subscription, so no payment was successfully collected. Because no charge was completed, there is no refund to process for the Adobe Stock plan.

You can find more information about Adobe's cancellation and refund policies here:

https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

Please continue to reply to this public discussion if you have additional questions or if the refund for the Creative Cloud Pro plan does not appear after 14 days, ​@Clever_Canvas8dbb.