Hi, I purchased adobe creative cloud subscription for a year a week ago and till today I still can't use it because there is a communicat "You will be able to manage this plan soon" and "Your new plan payment has been received and will be available for management shortly". The money still they leave my bank account, and i need to know why it is taking so long? I need to to use those programs as soon as poosibble.
Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies in your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.
or X (was Twitter):
https://twitter.com/adobecare
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