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Participant
May 27, 2025
Question

Money deducted after cancelling my trial subscription

  • May 27, 2025
  • 1 reply
  • 111 views

Had cancelled my trial subscription within the end date but on 25th may 2699/- was deducted from my account for yearly membership. Kindly refund that.

1 reply

Community Manager
May 27, 2025

Hi @Vatshal_Agarwal4930,

 

Thank you for reaching out.

As checked, you previously had an individual Acrobat Premium plan associated with the Adobe ID used to post this query. Since this subscription was purchased through the Apple/iTunes Store, please note that Adobe does not issue refunds for purchases made directly through third-party app stores.

For any refund or billing-related requests, we recommend contacting Apple directly. You can refer to the following guide for more information on requesting a refund:
https://support.apple.com/en-us/118223

As you have cancelled the subscription within 14 days, you may be eligible for a refund. Please refer to the following documents:

Hope this helps. Let us know if you have any further questions.

Regards,
^AN