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December 30, 2025
Question

Money deducted but premium features not enabled

  • December 30, 2025
  • 1 reply
  • 106 views

Hi,


I have paid for premium but I am not able to use premium features. As suggested in one of the other posts I have tried to restore purchase but in vain 

1 reply

Sameer K
Community Manager
Community Manager
December 30, 2025

Hey, @prateek_1486. Welcome to the Lightroom Community. I'll help you figure this out. I've checked your account for the community and found an inactive/cancelled subscription for Lightroom from the iOS App Store. 

 

The respective app store manages subscriptions from the mobile app store. If you've already been charged, you can contact their support channels.

Check this page for help with managing your subscription to the App Store: https://adobe.ly/4cgs5gj

 

<Removed attached screenshot with personal info>

 

This should help. Please let me know if it does. Thanks!

Sameer K

(Type '@' and type my name to mention me when you reply)