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szrirem
Participant
May 4, 2026
Answered

money refund

  • May 4, 2026
  • 2 replies
  • 26 views

Hello,
I canceled my subscription before, but I have been unexpectedly charged since January due to an automatic renewal. This renewal was not clear to me, and I did not intend to continue the subscription.

I would like to request a refund for these charges. I would appreciate your assistance in resolving this matter as soon as possible.

Thank you.

    Correct answer kglad

    contact support via chat or social media.

    2 replies

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    May 4, 2026

    contact support via chat or social media.

    Community Expert
    May 4, 2026

    You need to cancel your subscription first. Check the following articles

    Cancel your Adobe trial or subscription

    Understand Adobe's subscription terms and refund policies

    -Manan