MONEY REFUND

I applied for a fee change, they changed the fee within 10 days, but today, November 25, there is still nothing.

 

By @İbrahim33849377gkbg

Your sentences are difficult to understand. You should probably write in your native language.

If I understand you well, you got promised a refund within 10 days, but your refund did not yet arrive? Please note that the 10 days are business days and November 25 is a weekend and in addition, it's a holiday weekend in the USA. You are in the 6th (if Friday is a non-working day) or 7th day.

it's not clear you're owed a refund, but check your account to see if one's pending, https://account.adobe.com

and, if you want to discuss with adobe, there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

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