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J
Jullien5CEF
Participant
September 26, 2021
Answered

Montant de l'abonnement non respecté

  • September 26, 2021
  • 2 replies
  • 283 views

Je suis déçu de Adobe car il ne laisse aucun moyen de les contacter. J'ai changé de formule depuis 4 mois et je devais payer 11.99 par mois, mais Adobe continue de me prélever 17.99. Je vais changer de carte bancaire et je vais me plaindre pour escroquerie

Julien FEIDOUAM  

Invoice number IEN2021028165157

    This topic has been closed for replies.
    Correct answer Peru Bob

    Please go to Adobe Customer Service (make sure to sign into your Adobe account first) :
    https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

    You may also be able to contact Adobe by phone:
    https://helpx.adobe.com/contact/phone.html

    2 replies

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    September 26, 2021

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

      Peru Bob
      Community Expert
      Peru BobCommunity ExpertCorrect answer
      Community Expert
      September 26, 2021

      Please go to Adobe Customer Service (make sure to sign into your Adobe account first) :
      https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
      Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

      You may also be able to contact Adobe by phone:
      https://helpx.adobe.com/contact/phone.html

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