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Participant
October 18, 2025
Question

Monthly charge $1.99

  • October 18, 2025
  • 2 replies
  • 126 views

I'm being charged $1.99-2.15 every month.  No subscription and no plan.  What is it?! 

2 replies

kglad
Community Expert
Community Expert
October 18, 2025

also, check  if you have a mobile app subscription.  ie, there's no adobe subscription (afaik) whose cost varies and is ~$2/mo.

Kanikas
Community Manager
Community Manager
October 18, 2025

Hi there, 

 

Do you mind sharing more details of the charge? Could you share a screenshot of the charge? Also please take help of this article to locate an unknown charge on your account: https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html

 

Do let us know the outcome. 

 

Thanks

KS

Participant
October 19, 2025

This is the charge I'm getting once a month.  All subscriptions are cancled.  

Community Manager
October 19, 2025

Thanks for sharing this, trisha_8948.

I confirm that Adobe is not requesting for any transaction. There is no active or trial subscription associated with this account.
Please contact your bank and these charges investigated.

Let us know if you have any questions.


^Shivangi