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Participant
May 24, 2020
Question

Monthly Charge

  • May 24, 2020
  • 1 reply
  • 428 views

I'm being charged $14.99 monthly but when I go to manage plans I have no plans or billing history in my account. I have three accounts with Adobe and I checked all three and nothing appears. 

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1 reply

Just Shoot Me
Legend
May 24, 2020

Then someone, a house/family member, has used your CC number to sign up for an Adobe subscription using a different Adobe ID than you know.

OR someone STOLE your CC number.

In either case contact your Bank/CC company and file a dispute of charges and get a NEW CC number.

Making sure you tell the bank/cc company to stop all, that is ALL,  charges to the old number.