Monthly subscription, or rather not so
Hi. I subscribed to Adobe Effects, but after three weeks I realized it was too complicated and not so useful to me. So I preferred to cancel my subscription after the first month, but an Adobe agent told me it was a monthly subscription, but it was meant to be annual (??), so if I cancel after a month, I'd have to pay a penalty of about six months' rent, roughly $150. Actually, when I signed up, I clearly read that I could cancel at any time, and I never saw any mention of penalties: I'm sure of that, otherwise I wouldn't have accepted. Or I would have opted out of the free 14-day cancellation policy. In any case, I find this condition, which was certainly rarely disclosed, if not well hidden, to be unfair. Where was this clause written? And if I cancel after six months, do I still have to pay the penalty of six months' rent?
[Moved by moderator from the AE forum]
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