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Elizabeth Goodman FCPA
Elizabeth Goodman FCPA
Participant
October 12, 2020
Answered

Monthly Subscriptions of PhotoShop TOO MUCH

  • October 12, 2020
  • 3 replies
  • 482 views

Dear All, I am only finding out today the one off payment for the Photoshop has been replaced with a monthly subscription and I found that very very expensive given that my children may only use one feature of this platform. This is not like a Netflix where we watch movies anytime. We do not use all your platforms everyday they may be a good thing to have but the $22 subscriptions per month for infinity is ridiculous if we do not need this all the time. Can you assist us here please? My daughter came up with a Uni project where she must design a cover page for an album for her assignment.  Could you assist us please? Regards Elizabeth

    This topic has been closed for replies.
    Correct answer John T Smith

    When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/legal/subscription-terms.html

     

    The only one time fee is for Photoshop Elements... Photoshop is only by subscription

     

    To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
    -or Chat link https://helpx.adobe.com/contact/support.html

    -click the chat icon at the bottom right of the page to open a chat session
    -the chat icon looks like '3 dots inside a circle' at the lower right
    -type AGENT into the chat window to connect directly to a person rather than the AI
    Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
    .
    Also: beware of answering anyone who sends you a private message
    -click for more information about scammers https://tinyurl.com/10791730

    3 replies

    T
    Test Screen Name
    Legend
    October 12, 2020

    You can subscribe to a Photoshop for $10 a month. It's a huge bargain, though you must pay for the whole year: when it was last sold, Photoshop was $700, like six year's subscription. But it is one license per person; there is no family license, and no transferring a license. 

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    October 12, 2020

    Just to clarify:

    The license is for a single user and not to be shared.

     

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    October 12, 2020

    When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/legal/subscription-terms.html

     

    The only one time fee is for Photoshop Elements... Photoshop is only by subscription

     

    To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
    -or Chat link https://helpx.adobe.com/contact/support.html

    -click the chat icon at the bottom right of the page to open a chat session
    -the chat icon looks like '3 dots inside a circle' at the lower right
    -type AGENT into the chat window to connect directly to a person rather than the AI
    Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
    .
    Also: beware of answering anyone who sends you a private message
    -click for more information about scammers https://tinyurl.com/10791730

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