Skip to main content
Participant
November 10, 2021
Answered

Multiple accounts

  • November 10, 2021
  • 3 replies
  • 1198 views

Hi, i have three accounts i.e. seperate email address, under my credit card for a small office setup.

Is there anyway of consolidating to be under one account?

    This topic has been closed for replies.
    Correct answer John T Smith

    Team license links that may help
    -team plans https://www.adobe.com/creativecloud/plans.html?plan=team
    -https://community.adobe.com/t5/Enterprise-Teams/bd-p/enterprise-and-teams
    -http://www.adobe.com/creativecloud/buy/business.html
    -https://helpx.adobe.com/contact/creative-cloud-teams.html for Team help
    -manage your team account https://community.adobe.com/t5/Get-Started/Creative-Cloud-for-Teams-FAQ-How-can-I-manage-my-teams-account/td-p/8101442
    -Team Installer https://community.adobe.com/t5/Get-Started/HOW-TO-Your-very-own-Adobe-Update-Server-Windows/td-p/5753372
    --https://helpx.adobe.com/creative-cloud/packager/create-license-file.html

    3 replies

    Legend
    November 10, 2021

    Complicated...

    If these are separate Adobe IDs for different people, only they have rights over the account; Adobe will not talk to you about those accounts and no consolidation is possible. They belong to those staff EVEN IF THEY LEAVE.

    Meanwhile, if they are in your own name they must not be shared with other staff. You cannot have more than one identical plan on the same account, so there's nothing to consolidate...

    kglad
    Community Expert
    Community Expert
    November 10, 2021

    you need a team or enterprise plan.  see the above links.

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    November 10, 2021

    Team license links that may help
    -team plans https://www.adobe.com/creativecloud/plans.html?plan=team
    -https://community.adobe.com/t5/Enterprise-Teams/bd-p/enterprise-and-teams
    -http://www.adobe.com/creativecloud/buy/business.html
    -https://helpx.adobe.com/contact/creative-cloud-teams.html for Team help
    -manage your team account https://community.adobe.com/t5/Get-Started/Creative-Cloud-for-Teams-FAQ-How-can-I-manage-my-teams-account/td-p/8101442
    -Team Installer https://community.adobe.com/t5/Get-Started/HOW-TO-Your-very-own-Adobe-Update-Server-Windows/td-p/5753372
    --https://helpx.adobe.com/creative-cloud/packager/create-license-file.html