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Participant
March 24, 2024
Question

Multiple browsers/dev only signed into one. 2 step verification enabled but not being asked for code

  • March 24, 2024
  • 3 replies
  • 188 views

Im needing answers to properly secure my account. Is there a way to better protect my account with a physical security key, if not will this be implemented soon? 

This topic has been closed for replies.

3 replies

Abambo
Community Expert
Community Expert
March 24, 2024

What exactly is your question? Are you complaining that the 2f authentication fails?

ABAMBO | Hard- and Software Engineer | Photographer
Participant
March 25, 2024

I'm not questioning your reading skills or anything but since you failed to read the body of my post Im inquiring about the possible use of physical security keys -or better known as 2FA-keys to better secure my account. If you don't know what I'm talking about why don't you look it up. Search Yubico or Google key. For thiey are far more reliable than sms or email for two step authentication . If you know anything about security you should be aware about how highly insecure sms is and emails can be hijacked, compromised and sometimes unrecoverable. Secondly why does it show on some days one current session and others times when I sign in there will be multiple sessions. IWhen I'm only using one browser and one laptop, In the picture you can see different browsers andmy  laptop device name. I'm just concerned some unathorized user is using or hijacking my sessions to login to my account  by bypassing 2FA. I went ahead and deactivated sms and I'm using Adobe access on my phone to better secure the account for now. It adobe cares about its customer security at all they should implement the keys. I really  don't see why they wouldn't. 

kglad
Community Expert
Community Expert
March 25, 2024

adobe doesn't use physical security keys.

kglad
Community Expert
Community Expert
March 24, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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kglad
Community Expert
Community Expert
March 24, 2024

try a different browser to see your 2fa working