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michael2330959563xm
Participant
February 24, 2022
Question

Multiple plans and devices

  • February 24, 2022
  • 2 replies
  • 164 views

Hi, I have just added an additional Creative Suite plan to my existing Acrobat Pro plan. Two separate plans as I want to continue running Acrobat on 2 devices and use Creative suite on a separate device. When I log in Adobe is saying I have two devices used and need to discontect one. 

Is there a solution or do I need to open a separate account to use each plan individually?

Thank you

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2 replies

T
Test Screen Name
Legend
February 24, 2022

Yes an entirely separate Adobe ID is the only way. 

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    February 24, 2022

    If you only have one email address you only have one Adobe ID, and one ID may only be used on 2 computers

     

    If you obtain a 2nd email address you should be able to use your 3 computers... but since I only have 1 email address, I am not certain about that

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