My Abode account got Hacked!!

Question

I was using Adobe premium for creative cloud and recent paid for my subscription, and about 45 mins ago I got mail that someone changed my email.

What should I do, will I be able to get back my account even without the premium if possible.

I am very panicked rn.

When I tried to login to my account I was not able to find one and had create new account with same Id.

Jeffrey_A_Wright · Accepted Answer

@Jeff_A_Wright

can @aqdas_8793 be helped?

Thanks for tagging me, @kglad !

I am sorry, @aqdas_8793 , but the only Adobe account that exists is the one that you are using to post to this public discussion forum. The other e-record.com accounts don't exist, so I would suspect someone is sending you a phising e-mail. Please make sure to report the e-mail to your provider.

I would encourage you to add a secondary e-mail account to help make sure you never loose access. Please see https://helpx.adobe.com/manage-account/using/change-email-address.html for more information. Since you are able to post to this public discussion forum, then it would appear that you have access to your account. If you are trying to access a different account, then see https://helpx.adobe.com/manage-account/using/change-or-reset-password.html for information on how to request a password reset.

kglad · Answer

check your account to see, https://account.adobe.com the email may be from a scammer. also, enable 2fa to protect yourself in the future.

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