my account deactivate email the reason is violation.

Hi @Peaceful_Herob46d,

Thank you for reaching out. I understand your concern about the status of your Adobe account, and I checked the account details available to us for some clarity.

I can confirm that your Adobe account is currently active. However, I’m unable to find any active subscription associated with this account, and I also don’t see a previous paid subscription or trial associated with it.

If your concern is related to a subscription or an Adobe charge, it’s possible that it may be associated with a different Adobe account or email address. You can use the Adobe Charge Finder to help identify an Adobe charge. Adobe also notes that the tool can help locate the associated Adobe account when identifying a transaction.

I hope this helps clarify the account status. If you have any additional questions, please let us know and we’ll be happy to assist.

Best,
Shivangi