My account has been canceled without clear information

again Turkish account blocked, same here

many people have recently reported the same issue. to resolve, contact adobe support*. they will reply to you in a few days after getting your information.

you can start a trial subscription (with a different adobe id/email). BUT if your problematic subscription is restored, you must remember to cancel that trial (preferably) within 7 days, or you'll have have two subscriptions when that trial becomes a paid subscription.

if the problematic subscription is cancelled permenently, you'll have a different subscription (if you don't cancel). purchasing directly from adobe.com (https://creative.adobe.com/plans), assures a legal vendor.

*

there are 2 ways to contact adobe; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.