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Participant
January 13, 2023
Answered

My account was charged twice this month! :(

  • January 13, 2023
  • 1 reply
  • 734 views

Hello. Today I noticed that my account was charged for Adobe Creative Cloud twice, two separate payments for the same amount of €30.74. Previously, there was no such problem, only this month on 01/11/2023
Please help

This topic has been closed for replies.
Correct answer Jeffrey_A_Wright

Zuzanna, for any questions about charges to your account, please begin a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen so a member of our support team can assist you. 

 

You are currently posting in a public discussion forum, which is accessible to anyone with Internet access. If the chat window fails to open when you click on https://helpx.adobe.com/contact.html?rghtup=autoOpen then please use a different device to contact us.

1 reply

Participant
January 13, 2023

I forgot to add. One payment was to Adobe Creative Cloud adobe.ly/plpl ie and the other to Adobe SFTW EUR DUBLIN IE. I didn't buy any additional services.

Jeffrey_A_Wright
Jeffrey_A_WrightCorrect answer
Legend
January 13, 2023

Zuzanna, for any questions about charges to your account, please begin a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen so a member of our support team can assist you. 

 

You are currently posting in a public discussion forum, which is accessible to anyone with Internet access. If the chat window fails to open when you click on https://helpx.adobe.com/contact.html?rghtup=autoOpen then please use a different device to contact us.