Giddy_Glaze48af

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My account was hacked and i want to change the email

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My email was hacked, and it was the same email I used for my Adobe account

I had a paid account, but I luckily unsubscribed before; however, I have a huge cancellation fee to attend to. I just need to change the email on my account and deal with it.

Is there any way to contact Adobe to help me?

Peru BobCorrect answer

Community Expert

https://helpx.adobe.com/account/individual/manage-your-account/change-primary-email-adobe-account.html

Community Expert

Correct answer

Community Expert

https://helpx.adobe.com/account/individual/manage-your-account/change-primary-email-adobe-account.html

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Giddy_Glaze48afAuthor

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My account that has the email was hacked and I cant log into it

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Community Expert

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@Giddy_Glaze48af

then contact adobe support via social media (or chat, if you sign into the forums using the adobe id associated with your account).

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Community Expert

Community Expert

use the info here, https://helpx.adobe.com/in/manage-account/using/create-update-adobe-id.html

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