Giddy_Glaze48af

Participant

Answered

My account was hacked and i want to change the email

Forum|Forum|1 month ago
August 22, 2026
4 replies
32 views

My email was hacked, and it was the same email I used for my Adobe account

I had a paid account, but I luckily unsubscribed before; however, I have a huge cancellation fee to attend to. I just need to change the email on my account and deal with it.

Is there any way to contact Adobe to help me?

Correct answer Peru Bob

https://helpx.adobe.com/account/individual/manage-your-account/change-primary-email-adobe-account.html

Community Expert

Correct answer

Community Expert

https://helpx.adobe.com/account/individual/manage-your-account/change-primary-email-adobe-account.html

Giddy_Glaze48afAuthor

Participant

My account that has the email was hacked and I cant log into it

Community Expert

Community Expert

@Giddy_Glaze48af

then contact adobe support via social media (or chat, if you sign into the forums using the adobe id associated with your account).

Community Expert

Community Expert

use the info here, https://helpx.adobe.com/in/manage-account/using/create-update-adobe-id.html