My accoutn shows my plan is £0 but I keep getting billed each month.

Forum|Forum|2 months ago
November 7, 2025
1 reply
43 views

When I look at my plan it says it is free ...

But I have just noticed that adobe keeps billing me!

What is going on?

Subscription

kglad

Community Expert

make sure you're checking the correct account, https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html

S

Shivangi_Gupta

Community Manager

Hi julian_rh,

We appreciate you reaching out.

I reviewed your account details and found that you have an active paid subscription to Adobe Express. To seek clarity on it, I would recommend you to speak with our support team here: https://adobe.ly/3JFFrc8

They'll be able to provide you the details that I may not be able to share here on a public forum.

^Shivangi

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