My Adobe Account Was Hacked

Forum|Forum|4 months ago
September 19, 2025
1 reply
102 views

Hello Adobe Community,

My Adobe account has been hacked, and I no longer have access to it. I had an active subscription on this account. I do have the purchase history and all the details of my subscription.

Is it possible to recover my hacked account, or can Adobe transfer my subscription to another email?
Please guide me on the next steps.

Thank you in advance.

kglad

Community Expert

did you subscribe via the apple app store?

and what has been hacked? can you sign into your https://account.adobe.com?

H

Haroon2685Author

Participant

I login to adobe through gmail and that gmail I can’t access. And i
purchased through apple.

kglad

Community Expert

can you sign into https://adobe.com using a browser and your adobe id. ie, not via gmail?

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