Skip to main content
Participant
July 6, 2026
Question

My credit card has been charged monthly 22.99$ for Adobe Audition application but my account has registered no any plan for any app. How can I cancel this paymet?

  • July 6, 2026
  • 2 replies
  • 13 views

This is screenshot for the payment found by Adobe Charge Finding tools using my credit card number. Meanwhile my Adobe Account has no any registerd plan for any app. It seems that Adobe charge payment for wrong email account as my email account is EMAIL REMOVED FROM THIS PUBLIC FORUM but charged payment email is q*****0@gmail.com

    2 replies

    kglad
    Community Expert
    Community Expert
    July 6, 2026

    and to continue this discussion, post in the https://community.adobe.com/questions-6 forum.

    kglad
    Community Expert
    Community Expert
    July 6, 2026

    @Duc Nguyen 

     

    you should remove your personal info from your post to these public forums. 

     

    and to change your billing email address, use https://helpx.adobe.com/manage-account/using/update-billing-information.html