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Normunds+Steps
Participant
Jul 30, 2026 8:09 AM UTC
Answered

my credits was not renewed. Thanks

my credits was not renewed after renewable date. Thanks 

    ShivangiGupta
    ShivangiGuptaCorrect answer
    Community Manager
    Jul 30, 2026 11:31 AM UTC

    Hi @Normunds+Steps,

    I reviewed your account info and found that the new month starts today. Ideally, the new set of generative credits should get added to your account today.

    When did you check the generative credit count on your account?

    Let us know.


    ^Shivangi


    ^SG

    ^Shivangi

    1 reply

    ShivangiGupta
    Community Manager
    ShivangiGuptaCommunity ManagerCorrect answer
    Community Manager
    Jul 30, 2026 11:31 AM UTC

    Hi @Normunds+Steps,

    I reviewed your account info and found that the new month starts today. Ideally, the new set of generative credits should get added to your account today.

    When did you check the generative credit count on your account?

    Let us know.


    ^Shivangi


    ^SG

    Translate
    ^Shivangi