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Participant
May 2, 2022
Question

My CS6 just disappeared; I get a window telling me my trial of the web version has expired. Help!

  • May 2, 2022
  • 2 replies
  • 202 views

Obviously, I've been using this for a long time. Mostly I use photoshop. A brief power outage shut down my computer. I restarted it with no issues. I just tried to open something with Photoshop and get a window telling me my "design and web premium trial" has expired. I didn't have a trial. I had a perpetual license of CS6 that was purchased probably 10 years ago.

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    2 replies

    Peru Bob
    Community Expert
    Community Expert
    May 2, 2022

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

    Peru Bob
    Community Expert
    Community Expert
    May 2, 2022