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SaltwaterSolutions
Participant
February 28, 2026
Question

My desktop app is not allowing access to my files saved in my adobe website. Also I can't save my files to the adobe website. What is wrong?

  • February 28, 2026
  • 3 replies
  • 75 views

I have not been able to save files from my computer to the Adobe account. Can someone help me trouble shoot please

    3 replies

    leo.r
    Community Expert
    Community Expert
    March 2, 2026

    Do I understand correctly that it happens when you attempt to save an InDesign document as a ‘cloud document’ (.inddc)?

    Jeffrey_A_Wright
    Legend
    March 2, 2026

    Moving this discussion to the InDesign Questions community.

    kglad
    Community Expert
    Community Expert
    February 28, 2026

    use a browser. there are several tabs and link to check:

     

    https://assets.adobe.com

    https://lightroom.adobe.com

    https://documentcloud.adobe.com

    https://spark.adobe.com

    SaltwaterSolutions
    Participant
    February 28, 2026

    Thanks. The issue is with Adobe inDesign.

     

    kglad
    Community Expert
    Community Expert
    February 28, 2026

    then post in the id forum.