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Participant
September 16, 2019
Question

My email and phone cannot use, how can I cancel licensing of Adobe?

  • September 16, 2019
  • 1 reply
  • 187 views

University withdrew my former email account. And my phone number is also not available.  I cannot cancel by log in my adobe account. What can I do?

    This topic has been closed for replies.

    1 reply

    Tacafy大尉
    Legend
    October 12, 2019

    Good evening, Sakamotoyuusuke.
    If you do not have access to your Adobe account, you will need to contact support for cancellation.

     

    https://helpx.adobe.com/contact.html

    Originally, after clicking on the URL above, it is necessary to log in, but this time select the time when you cannot log in at the bottom (the red arrow in the screen) Let me tell you.

    ※日本で契約したもののキャンセルを希望されている場合は、日本のサポートへの連絡が必要なので、

    リンクはこちらになります。

    https://helpx.adobe.com/jp/support.html

    (営業時間も日本時間で平日9:30~20:00になりますのでご注意を)