My password was changed without my knowledge. I cannot change to a new password.

Forum|Forum|5 months ago
August 20, 2025
2 replies
110 views

Before you can change your password you need to know the present one. No help if it was changed without your knowledge. I also found I am shown as being in Dublin when I'm not even in Northern Ireland, and again I'm not able to change it.

Activation

kglad

Community Expert

click that you forgot your password.

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.