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Participant
April 14, 2022
Question

My plan change from student to year plan and i didnt realize

  • April 14, 2022
  • 1 reply
  • 144 views

Hi adobe team, 

I'm a student in one of the universities in Indonesia, I didn't realize that my student adobe plan was automatically replaced in February, while currently, I'm still a student. Now it's been the 3rd month I paid with the full plan, honestly, I can't afford to pay that much. I just found out that I can raise problems in this community.

 

Please help me, the adobe team, 

Thank you!

This topic has been closed for replies.

1 reply

John T Smith
Community Expert
Community Expert
April 14, 2022

This is a public forum, NOT Adobe support

 

An education plan has a discount the first year, then the cost goes up

-One Year Intro Price https://community.adobe.com/t5/Get-Started/Student-plan/td-p/10209357

 

If you  need more help you need to contact support

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