My plans not showing up

Question

Hi,I recently tried Adobe acrobat the paid version. It was frfee for a week so i decided i would try it and cancel it aftewards. Now that i want to cancel, i cant get acces to “my plans” tab. Nothing is showing up and i’m unable to pick a different plan, or cancel my subscription. I’ve gone through countless of forums and tried 4 different browser and 3 devices. Nothing. Can someone help me?  Never buying anything from adobe again..

ShivangiGupta · Answer

Hi ​@Kaluza,Thank you for being an Adobe customer. While we're sorry to see you cancel your subscription, I'd like to confirm you Adobe subscriptions have successfully cancelled andwe have initiated a refund for you.It may take 12-14 days for the refund to get processed.Let us know if you have any additional questions.^Shivangi

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