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Participant
October 4, 2025
Question

My Student Plan was changed to the Creative Cloud Pro Plan

  • October 4, 2025
  • 1 reply
  • 161 views

Hi I'm still a student enrolled in classes but my plan seemed to increase by 3x ($21/m -> $61/m) after this annual renewal. I will be a student for the next 3 years so how do I prevent an unjustified increase in price, and can I please have the excess refunded. I don't understand why Adobe cannot even send you a warning email let alone an invoice to warn you of these things.

1 reply

kglad
Community Expert
Community Expert
October 5, 2025

check your account, https://account.adobe.com

 

does it show an education subscription?

Participant
October 5, 2025

No, it says I'm a creative croud pro user. But my education status is recorded as "Student until December 2028"

So I'm not sure why it would change my plan.
kglad
Community Expert
Community Expert
October 5, 2025