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Serene_Solacef755
Participant
August 16, 2026
Question

My subscription is renewing and Adobe keeps attempting to charge my card, but there is no option to cancel the subscription in my account. Please cancel my subscription immediately and stop any further payment attempts.

  • August 16, 2026
  • 1 reply
  • 13 views

My subscription is renewing and Adobe keeps attempting to charge my card, but there is no option to cancel the subscription in my account. Please cancel my subscription immediately and stop any further payment attempts.

    1 reply

    Dave Creamer of IDEAS
    Community Expert
    Dave Creamer of IDEASCommunity Expert
    Community Expert
    August 16, 2026

    When you go to Adobe.com and log in, you don’t see this:

    And then this:

    And finally this:

     

    David Creamer: Community Expert (ACI and ACE 1995-2023)
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