My Subscription Service is not working

Question

Hi There I subscribe to an Adobe Package but now it tells me i need to buy apps again. I don't understand whats causing this. My subscription is fully paid up though. Anyone who can help?

John T Smith · Answer

Revert to trial https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membership-but/td-p/7601068
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

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