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Participant
September 7, 2026
Question

my subscription with adobe no longer accepts my card. i have tried renewing it multiple times and same error and its not on the banks end ive contacted them nothing has changed with the bank. how do i go about getting this resolved ?

  • September 7, 2026
  • 3 replies
  • 9 views

as of june my adobe subscription no longer accepts my card. nothing has changed on the banks end but it just wont accept the payment anymore and i also do not have paypal. ive tried whats in the forums and nothing seems to work

    3 replies

    kglad
    Community Expert
    Community Expert
    September 7, 2026

    use a mobile phone’s update (non-opera) browser with wifi disabled

    Participant
    September 7, 2026

    Tried with Google Chrome. Nothing. Error still is the same 

    kglad
    Community Expert
    Community Expert
    September 7, 2026

    then contact adobe support.