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Participant
Sep 7, 2026 6:46 PM UTC
Question

my subscription with adobe no longer accepts my card. i have tried renewing it multiple times and same error and its not on the banks end ive contacted them nothing has changed with the bank. how do i go about getting this resolved ?

as of june my adobe subscription no longer accepts my card. nothing has changed on the banks end but it just wont accept the payment anymore and i also do not have paypal. ive tried whats in the forums and nothing seems to work

    3 replies

    kglad
    Community Expert
    Community Expert
    Sep 7, 2026 7:04 PM UTC

    use a mobile phone’s update (non-opera) browser with wifi disabled

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    Participant
    Sep 7, 2026 7:33 PM UTC

    Tried with Google Chrome. Nothing. Error still is the same 

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    kglad
    Community Expert
    Community Expert
    Sep 7, 2026 8:00 PM UTC

    then contact adobe support.

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