My university is not listed [was: subscrition]

Question

Hi, I have a problem with changing the plan of subscription. It is no possibility to write down the name of the university, so i can't prove that i am a student and I can't agree on the subscription plan. Do you have any idea what to do and how to change it?

jane-e · Answer

@Marta27227026drw2

I've moved your post from Photoshop to Account, Payment, & Plan.

Read this for eligibility and how to submit proof:

https://helpx.adobe.com/x-productkb/policy-pricing/education-faq.html

Also read the section on "Is my institution eligible?"

If you have questions, you will need to contact Adobe Customer Care directly. Do not respond to PMs from spammers.

Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen

If your browser blocks the Chat window, try the troubleshooting tips here:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703

If you can't find out why your browser is blocking Chat, you can also send a tweet to @AdobeCare.

You can find phone numbers here (you may be on hold for a while):
https://helpx.adobe.com/contact/phone.html

~ Jane

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