mystery adobe payment

Question

I have had a mystery payment to adobe coming out of my account for the past few months but cannot find any active subscriptions when I log into Adobe. Is this a scam? I can’t cancel the payment as they don’t appear as a DD or similar. Please help.

Manan Joshi · Accepted Answer

For charge details check https://helpx.adobe.com/account/individual/billing-and-payments/payment-and-billing-issues/unknown-charge-on-bill.html

If you can’t identify the sub then probably your payment method is compromised. Get it blocked by the bank and contact Adobe Support

ShivangiGupta · Answer

Hi @Lavish_friendsfa2aThank you for reaching out. I understand that seeing an Adobe charge when you’re unable to identify the subscription associated with it can be concerning.I checked the account details available to us, and I’m unable to identify any active Adobe subscription associated with this account.As our Community Expert has already suggested, please use the Charge Finder tool they shared. This can help you check whether the card may be associated with a subscription under another Adobe account or email address.We’re here to help you get clarity on the charge, so please let us know how it goes after checking the details through the Charge Finder.Best,Shivangi

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