Não fiz essa assinatura, quero o reembolso. Descontou duas vezes da minha conta corrente.

Hi ​@Bewitched_Essence4ea0,

Thank you for reaching out. I understand that purchases made by mistake can happen, and I'm glad to help you sort this out.

I reviewed your account and found two active subscriptions: Adobe Acrobat Pro and AI Assistant for Acrobat. Both are annual plans and monthly billed, and both were purchased four days ago.

Adobe offers a full refund if a subscription is cancelled within the first 14 days of purchase. Since you're still within that window, you can cancel both plans in the next 10 days to be eligible for a full refund. Here's the article that walks you through the steps: https://helpx.adobe.com/in/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html

Once you cancel, you'll receive a confirmation email for each subscription. After you receive the confirmations, Adobe will initiate your refund, which will be processed within 10 to 14 days.

Thank you for your patience. If you have any other questions, please let us know here and we'll be happy to help.

Best regards,

Shivangi