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Светлана37672904nrzz
Participant
May 30, 2025
Answered

Не получается оплатить Фотошоп

  • May 30, 2025
  • 2 replies
  • 389 views

Здравствуйте! Не получается оплатить Фотошоп. Тарифные планы не грузятся. Живу в Украине

Correct answer Shivangi_Gupta

Hi @Светлана37672904nrzz,

We are sorry for the trouble and we appreciate you giving all the suggestions a try. Sometimes, certain payments get blocked which can be checked by our backend team. Would you mind contacting our support team here : https://adobe.ly/3Zabgyi

They'll help you out.


^Shivangi

2 replies

Shivangi_Gupta
Community Manager
Shivangi_GuptaCommunity ManagerCorrect answer
Community Manager
May 30, 2025

Hi @Светлана37672904nrzz,

We are sorry for the trouble and we appreciate you giving all the suggestions a try. Sometimes, certain payments get blocked which can be checked by our backend team. Would you mind contacting our support team here : https://adobe.ly/3Zabgyi

They'll help you out.


^Shivangi

kglad
Community Expert
kgladCommunity Expert
Community Expert
May 30, 2025

are you having trouble purchasing a plan?

С
Светлана37672904nrzzAuthor
Participant
May 30, 2025

Yes, I can't pay for the subscription. I contacted the bank - they don't display the payment, they say there's a problem with the site. When paying with a bank card, they say - payment cannot be processed, contact the bank.

kglad
Community Expert
kgladCommunity Expert
Community Expert
May 30, 2025

is your country being recognized (by adobe) as ukraine, and not russia?

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