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efficient_Glaze0412
Participant
November 17, 2025
Question

Не работает оплаченная подписка !!!

  • November 17, 2025
  • 1 reply
  • 50 views

Здравствуйте! Уже который месяц оплачиваю подписку , и приложение работает два дня и снова перестают работать все платные функции ! В чем дело и как это исправить ! 

1 reply

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
November 17, 2025

Revert to trial https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membership-but/td-p/7601068
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
November 17, 2025

Efficient_Glaze, I am sorry, but I am showing that your subscription through the Apple iTunes store was ended due to billing errors in April. Please contact Apple to request that the account be corrected. Please see https://adobe.ly/4oKR8NZ for more information. ^JW

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