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Participant
September 28, 2024
Question

Necesito ayuda

  • September 28, 2024
  • 2 replies
  • 136 views

Quiero cambiar mi plan, pero no me deja porque tengo que pagar $20mil pesos argentinos, de un aumento que no me avisaron, que puefo hacer? 

    This topic has been closed for replies.

    2 replies

    kglad
    Community Expert
    Community Expert
    September 28, 2024

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community">
    kglad
    Community Expert
    Community Expert
    September 28, 2024

    (for others, that's ~20 usd.) 

     

    you can discuss with adobe support.  there are 2 ways to contact adobe support; chat and twitter (now x):

    chat:
    if you have or want to purchase a subscription, use a browser that allows popups and cookies
    and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
    in the chat field (lower right), type AGENT
    be patient, it can take quite a while to reach a human.

    twitter/x:
    tweet @AdobeCare

    p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.