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2 replies

kglad
Community Expert
Community Expert
Oct 29, 2026 1:42 PM UTC

check your account, https://account.adobe.com

 

are there any remaining subscriptions?

 

if not, and you canceled during the trial period. your refund is automatic and may take up to 14 days to complete.

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AkanshaAshra
Community Manager
Community Manager
Oct 29, 2026 2:12 PM UTC

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Hi @caring_enthusiasta149 

Thank you for writing to the community.

After checking your account details, we can confirm that the subscription has been successfully canceled and the refund has already been processed.

The refunded amount should be credited back to your original payment method within 10-14 business days.

If you have any other questions or need further assistance, please feel free to let us know. We're happy to help.

^Akansha

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