need a receipt not an invoice

that's quite a bit of misleading information, but to answer your original question, use your credit card statements for proof of payment.

Hi @DOUG34086685cr9q ,

I reviewed the account that you have used to post here and found that you have an individual plan, hence moving this post to the Account, Payment and Plan for further assistance on your query.

I never get a receipt from anyone, except when paying cash. The bank transfer statement is the receipt and needs normally to get attached to the innvoice. The innvoice is why you pay, the statement is the proof that you paid. 

use your credit card or bank statement.

p.s. are you the owner or admin of a teams or enterprise subscription?