Need a refund on adobe subscriptions I was forced to pay for and couldn't cancel and still can't
Searched everywhere for an adobe support chat or email to no avail. Had to find a post by another user who also wanted a refund to find out that this message board is the only place where you can submit support tickets.
Well I got a free trial to use adobe indesign, and then it expired of course and tried to take money from my account (there wasnt any at the time) and now there is, I came to try and cancel the subscription before it would take any money out.
Adobe basically forced me into paying it before I could manage my plan, when I clicked on "manage plan" I got hit with:
"Unable to manage
You must resolve an issue with your payment details before making any changes to your plan."
The only option I had here was "retry payment" or to add another payment option. So anyways I was charged twice over for both Indesign and adobe creative cloud, both of which I wanted to cancel but instead was forced into paying for just for the mere chance of altering my plan and cancelling it, and even then I still cant cancel it. I get the same message "unable to manage" as if I need to pay more when I shouldn't have had to pay anything at all.
The payment for Indesign was £21.98 and for adobe creative cloud it was £27.98, that is a lot of money for me, literally 1/6th of my current income in total, and I need to have it back please. I was forced into paying these subscriptions just to cancel my plan which isn't fair and even now I have paid I still cannot alter them whatsoever.
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