Need help accessing my account

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I cant access my account due to forgotten gmail. Is it possible to change the gmail but keep the account? I dont want do end the subscription but right now i cant access the account because i dont have the password to my gmail. Is it possible to solve?

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Kevin Stohlmeyer

Community Expert

@Johan38320924sb1c is this an individual or enterprise account?

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Johan38320924sb1cAuthor

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Its a individual Lightroom account

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Kevin Stohlmeyer

Community Expert

@Johan38320924sb1c You'll need to contact Adobe Customer Care. Your best bet is to try via X (Twitter) @adobecare since you cannot log into Adobe.com without your email.

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