Need help removing credit card

Forum|Forum|1 year ago
December 4, 2024
2 replies
119 views

I canceled my plan and right now, my account says "Service will expire on Dec 10, 2024 Annual plan, paid monthly" but my credit card is still showing. I don't see an option to edit or remove credit card anywhere. Don't they have live chat or email support where I can ask for help? I can't find the right place on the page to reach customer service directly. Thanks in advance!

Manage account

This topic has been closed for replies.

kglad

Community Expert

go to https://www.adobe.com/privacy.html, click contact us and request your adobe id be deleted.

A

Anshul_Nautiyal

Community Manager

Hi @CC7710,

Thank you for reaching out. Upon review, we found an active individual Illustrator subscription associated with the Adobe ID you used to post your query. I am moving your post to a different community where experts can assist you more effectively.

Thank you.

Regards,

^AN

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded